LaaSy Health MEMBERSHIP, CONSENT AND END USER AGREEMENT
PLEASE READ THE MEMBERSHIP, CONSENT, AND END USER AGREEMENT BELOW. INDICATE YOUR ACCEPTANCE, CONSENT AND AGREEMENT BY
CLICKING THE "AGREE" BUTTON. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT CLICK "AGREE" AND DO
NOT USE THE SERVICE.
Welcome to LaaSy Health (the "Service"), a service which is operated by LaaSy Health Holdco, Inc, a Delaware limited
liability company (the "Company"). Please see the Company’s website (https://www.laasyhealth.com/) for more
information about the Service. To use the Service, you must agree to be bound by all of the terms of this
Consent and Agreement. By clicking the "AGREE" checkbox, you are stating that you agree to be bound by all of
the terms in this Membership, Consent, and End-User Agreement (the "Agreement"). If you do not agree to these
terms and conditions, you are not authorized to access or use this Service. The Company may, from time to
time, change the terms of this Agreement. It is your responsibility to review these terms each time you use the
Service.
MEMBERSHIP AGREEMENT
This Membership Agreement is entered into by and between the Member (“you” or “Member”)
and the Company. By enrolling in the Service, you agree to the terms outlined below.
Disclosures- This Service is NOT insurance.
- This Service is NOT an ERISA plan.
- This Service provides discounts at certain health care providers for medical services.
- This Service does not make payments directly to medical providers.
- You are responsible for making payments for medical services directly to the provider at the time of
service.
You will receive a discount after full payment has been made.
- You can obtain additional information about the Service and lists of participating providers by visiting www.laasyhealth.com or by calling 888-522-7998.
Complaints. If you are not satisfied with the Service, you may file a complaint via email at contact@laasyhealth.com. We will respond to your complaint within five
business days. If you are dissatisfied with the result, you may contact your state insurance department.
Fees. You will be charged a monthly membership fee for use of the Service.
Cancellation. You may cancel the Service at any time in writing and your
membership will terminate at the end of the billing cycle. You may cancel for a full refund before the start of
service by accessing the Cancel Membership feature from your LaaSy Health member account. You have the right to
cancel for a full refund after the start of membership and within thirty (30) days after purchase by contacting
member support at 888-522-7998 or customersupport@laasyhealth.com. You will be reimbursed for all money paid less
enrollment fees. The Company may cancel your membership for non-payment of or violation of this Membership
Agreement.
You can obtain additional information about the Service and lists of participating providers by visiting https://www.laasyhealth.com/ or by calling 888-522-7998, or by email to
customersupport@laasyhealth.com.
By enrolling in the Service, you acknowledge that you have read and understood this Membership Agreement and agree to
its terms.
Illinois Residents
If you are not satisfied with the Service, you have the right to file a complaint with the Illinois Department of
Insurance. Specific contact information for the Department will be provided upon request.
You will have free access to the Service’s providers without restrictions to waiting periods, notification
periods, etc. upon activation of your membership (except for hospital discounts).
You may modify your method of payment upon request. The Company will discontinue using any automatic account
withdrawals, including, but not limited to, electronic fund transfers and automatic credit card and/or debit card
charges, upon receiving a written request to terminate or alter the method of payment.
Any initial one-time processing, administrative or other such non-regular or periodic charge may not exceed $30.
If the Company cancels your membership for any reason other than your nonpayment of charges, the Company will make a
pro rata reimbursement of all period charges to you.
South Carolina Residents
All reimbursements or refunds shall be issued no later than thirty (30) days from the date of cancellation.
Utah Residents
Within thirty (30) days of purchase you may cancel the Service and will be refunded any fees less enrollment fees.
Any enrollment charge cannot exceed $25. You cannot exercise this right of cancellation if you have used the Service
under this Membership Agreement.
West Virginia Residents
If you cancel your membership within thirty (30) days of purchase, you will be refunded all periodic charges and the
amount of any one-time processing fee that exceeds $30. If the Company cancels your membership for any reason other
than nonpayment of charges, the Service shall make a pro rata reimbursement of all periodic charges.
CONSENT AND END-USER AGREEMENT
DO NOT USE THE SERVICE FOR EMERGENCY MEDICAL CONDITIONS.
If you experience a medical emergency, call 911 immediately.
LIMITATIONS OF THE SERVICE
The Service permits you to communicate with healthcare providers and service vendors who utilize the Service. The
Company does not provide any physician, medical or other health care services. All physicians and other providers
are independent of the Company and use the Service as a means to communicate with you. Any information or advice
received from a provider comes from the provider alone, and not from the Company. Neither the Company nor any of its
licensors or suppliers or any third parties who promote the Service or provide you with a link to the Service shall
be liable for any professional advice you obtain from a healthcare provider via the Service nor for any information
obtained via the Service. The Company does not recommend or endorse any specific tests, physicians, medications,
products or procedures. You acknowledge that your reliance on any health care providers or information
provided by the Service is solely at your own risk and you assume full responsibility for all risk associated
therewith.
The Company does not credential or make any representations or warranties about the training or skill of any health
care providers who provide services to you via the Service. You are responsible for choosing your own physician or
other health care provider.
You hereby certify that you are physically located in the State you have identified as your current location. You
acknowledge that your ability to access and use the Service is conditioned upon the truthfulness of this
certification and that the providers you access are relying upon this certification in order to interact with you.
If your certification is inaccurate, you agree to indemnify the Company and the providers you interact with
from any resulting damages, costs or claims.
ABOUT LaaSy Health
The Service is a software platform and related service which the Company makes available for use by you and
healthcare providers and service vendors who utilize the Service. Healthcare services which you may obtain are not
covered by insurance, governmental or self-funded group plans. The Company and the Service, individually and
collectively, are not any one or more of the following: (i) a provider of healthcare services, (ii) a network of
healthcare providers, (iii) a vendor of marketing, credentialing, billing or services, or (iv) an insurer, a health
care plan, or a group health plan or employee benefit plan, including an ERISA plan for purposes of this Agreement.
If you are subject to ERISA requirements, you are responsible for all compliance. The Service, and use of the
Service by you, healthcare providers and service vendors, is subject to all policies, rules and regulations which
the Company has established or may hereafter establish.
SECURITY
The Company, for purposes of the Health Insurance Portability and Accountability Act of 1996 and its implementing
regulations ("HIPAA"), may function as a business associate of the healthcare professionals or other providers you
communicate with using the Service. Your personal information will be stored in a secure manner. The Company
maintains customary physical and electronic procedural safeguards that limit access to your personal information to
our employees (or people working on our behalf and under confidentiality agreements) who, through the course of
standard business activities, need to access your personal information or to health providers. Access to the Service
is enabled only by usernames and passwords. You are responsible for any and all use of the Service using your
username and password. You should maintain your username and password in strict confidence and not share them.
You are responsible to notify us if you have any reason to believe that your username or password has been
lost, compromised or misused in any way.
ACCOUNT ENROLLMENT
To access the Service, you must first enroll to establish an individual user account ("Account"), by providing
certain information. With the exception of sub-accounts established for minor children of whom you are a parent or
legal guardian, you agree that you will not create more than one Account, or create an account for anyone other than
yourself without first receiving permission from the other person. In exchange for your use of the Service and, if
applicable, in order for providers to send notices to you, you agree to: (i) provide true, accurate, current and
complete information about yourself as prompted by our Account enrollment form; and (ii) each time you log on,
maintain and promptly update such Account information to keep it true, accurate, current and complete. You represent
and warrant that you are at least 18 years of age and possess the legal right and ability, on behalf of yourself or
a minor child of whom you are a parent or legal guardian, to agree to this Agreement. You consent to the disclosure
of your contact information for support and follow up purposes by your agency/advocate, if applicable. You consent
to receiving notifications from the Company about promotions or updates to the Service and related matters.
ACCEPTABLE USE
You agree not to access or use the Service in an unlawful way or for an unlawful or illegitimate purpose as
determined by the Company or in any manner that contravenes this Agreement. For example, you shall not post,
use, store or transmit (a) a message or information under a false name; (b) information that is defamatory, obscene,
fraudulent, or predatory of minors; or (c) information that infringes or violates any of the intellectual property
rights of others or the privacy or publicity rights of others. You shall not attempt to damage, impair or
disrupt the operation of the Service by any method, including through use of viruses, Trojan horses, worms, time
bombs, denial of service attacks, flooding or spamming.
OPERATION AND RECORD RETENTION
The Company reserves complete and sole discretion with respect to the operation of the Service. Subject to applicable
law, the Company reserves the right to maintain, delete or destroy all communications and materials posted or
uploaded to the Service pursuant to its internal record retention and/or destruction policies. Your health
information (such as professional services, laboratory tests, imaging and prescriptions) will be available to you to
view and download. The Company will not delete or destroy your health information without first giving you advance
notice by email to the most recent email address in your account information, and a reasonable opportunity as
determined by the Company to download the information. The Company may use de-identified data to the fullest extent
permitted by applicable law.
INTELLECTUAL PROPERTY
All of the content available on or through the Service is the property of the Company or its licensors and is
protected by copyright, trademark, patent, trade secret and other intellectual property law. All Company trade
and service names, including, but not limited to "LaaSy Health", are trademarks of the Company or its licensors.
Subject to the terms of this Agreement, the Company hereby grants you a limited, revocable, non-transferable
and non-exclusive license to use the software, network facilities, content and documentation on and in the Service
to the extent, and only to the extent, necessary to access and use the Service, and for no other use whatsoever. The
license granted herein does not permit you, and you agree not to, modify, translate, reverse engineer, disassemble,
decompile or create derivative works of the Service or allow a third party, whether directly or indirectly, to do
so.
DISCLAIMERS AND LIMITATIONS OF LIABILITY
ACCESS TO THE SERVICE AND THE INFORMATION CONTAINED THEREIN IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY
WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, ALL EXPRESS AND IMPLIED
CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR OTHERWISE IMPOSED BY OPERATION OF LAW, ARE DISCLAIMED, VOID
AND OF NO EFFECT. TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL LaaSy Health BE LIABLE FOR ANY LOST
REVENUE, PROFIT OR DATA, OR FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR PUNITIVE DAMAGES,
HOWEVER CAUSED REGARDLESS OF THE THEORY OF LIABILITY, ARISING OUT OF OR RELATED TO THE LaaSy Health PLATFORM, DATA
OUTPUTS, REPORTS, THE USE OF OR INABILITY TO RECEIVE REPORTS OR OTHER SERVICES EVEN IF LaaSy Health HAS BEEN ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER OR NOT SUCH DAMAGES ARE FORESEEABLE. THE FOREGOING LIMITATIONS WILL
APPLY EVEN IF THE ABOVE STATED WARRANTY FAILS OF ITS ESSENTIAL PURPOSE. THE FOREGOING LIMITATIONS DO NOT APPLY TO A
BREACH UNDER HIPAA ARISING FROM THE SYSTEMS OF THE SERVICE OR THE COMPANY.
WITHOUT LIMITING THE FOREGOING, THE COMPANY DOES NOT WARRANT THAT ACCESS TO THE SERVICE WILL BE UNINTERRUPTED OR
ERROR-FREE, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED; NOR DOES THE COMPANY MAKE ANY REPRESENTATIONS ABOUT THE
ACCURACY, RELIABILITY, CURRENCY, QUALITY, COMPLETENESS, USEFULNESS, PERFORMANCE, LEGALITY OR SUITABILITY OF THE
SERVICE OR ANY OF THE INFORMATION CONTAINED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICE AND YOUR
RELIANCE UPON ANY OF ITS CONTENTS IS AT YOUR SOLE RISK.
YOU SHALL BE SOLELY AND FULLY RESPONSIBLE FOR ANY DAMAGE TO THE SERVICE OR ANY COMPUTER SYSTEM, ANY LOSS OF DATA, OR
ANY IMPROPER USE OR DISCLOSURE OF INFORMATION ON THE SERVICE CAUSED BY YOU OR ANY PERSON USING YOUR USERNAME OR
PASSWORD. THE COMPANY CANNOT AND DOES NOT ASSUME ANY RESPONSIBILITY FOR ANY LOSS, DAMAGES OR LIABILITIES ARISING
FROM THE FAILURE OF ANY TELECOMMUNICATIONS INFRASTRUCTURE, OR THE INTERNET OR FOR YOUR MISUSE OF ANY PROTECTED
HEALTH INFORMATION, ADVICE, IDEAS, INFORMATION, INSTRUCTIONS OR GUIDELINES ACCESSED THROUGH THE SERVICE.
IN THE EVENT OF ANY PROBLEM WITH THE SERVICE OR ANY OF ITS CONTENT, YOU AGREE THAT YOUR SOLE REMEDY IS TO CEASE USING
THE SERVICE. UNDER NO CIRCUMSTANCES SHALL THE COMPANY, ANY OF THE COMPANY LICENSOR OR SUPPLIER, OR ANY THIRD
PARTY WHO PROMOTES THE SERVICE OR PROVIDES YOU WITH A LINK TO THE SERVICE BE LIABLE IN ANY WAY FOR YOUR USE OF THE
SERVICE OR ANY OF ITS CONTENT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, ANY
INFRINGEMENT BY ANY CONTENT OF THE INTELLECTUAL PROPERTY RIGHTS OR OTHER RIGHTS OF THIRD PARTIES, OR FOR ANY LOSS OR
DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT.
UNDER NO CIRCUMSTANCES SHALL THE COMPANY, ITS LICENSORS OR SUPPLIERS OR ANY THIRD PARTY WHO PROMOTES THE SERVICE OR
PROVIDES YOU WITH A LINK TO THE SERVICE, BE LIABLE FOR ANY PUNITIVE, EXEMPLARY, CONSEQUENTIAL, INCIDENTAL, INDIRECT
OR SPECIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, ANY PERSONAL INJURY, LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF
PROGRAMS OR OTHER DATA ON YOUR COMPUTER OR OTHERWISE) ARISING FROM OR IN CONNECTION WITH YOUR USE OF THE SERVICE,
WHETHER UNDER A THEORY OF BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, MALPRACTICE OR OTHERWISE, EVEN IF WE OR
THEY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
EXCEPT FOR A BREACH UNDER HIPAA ARISING FROM THE SYSTEMS OF THE SERVICE OR THE COMPANY, YOU HEREBY RELEASE AND HOLD
THE COMPANY, ITS LICENSORS, SUPPLIERS AND PROVIDERS AND ANY THIRD PARTY WHO PROMOTES THE SERVICE OR PROVIDES YOU
WITH A LINK TO THE SERVICE HARMLESS FROM ANY AND ALL CLAIMS, DEMANDS, AND DAMAGES OF EVERY KIND AND NATURE
(INCLUDING, WITHOUT LIMITATION, ACTUAL, SPECIAL, INCIDENTAL AND CONSEQUENTIAL), KNOWN AND UNKNOWN, SUSPECTED AND
UNSUSPECTED, DISCLOSED AND UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR USE OF THE SERVICE. YOU
WAIVE THE PROVISIONS OF ANY STATE OR LOCAL LAW LIMITING OR PROHIBITING A GENERAL RELEASE.
YOU ACKNOWLEDGE AND AGREE THAT THE COMPANY IS NOT ENGAGED IN THE PRACTICE OF MEDICINE AND THAT THE COMPANY IS NOT
DETERMINING APPROPRIATE MEDICAL USE OF THE SERVICE. THE COMPANY, ITS LICENSORS, SUPPLIER AND ALL THIRD PARTIES
WHO PROMOTE THE SERVICE OR PROVIDE YOU WITH A LINK TO THE SERVICE EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY
RESULTING FROM THE DELIVERY OF HEALTHCARE VIA THE SERVICE, INCLUDING, BUT NOT LIMITED TO LIABILITY FOR MEDICAL
MALPRACTICE.
TERMINATION
The Company may suspend or terminate your access to the Service at any time, for any reason or for no reason at all.
The Company has the right (but not the obligation) to refuse to provide access to the Service to any person, agency
or organization at any time, for any reason or for no reason at all, in our sole discretion. The Company
reserves the right to change, suspend, or discontinue all or part of the Service or any functionality, temporarily
or permanently, without prior notice. The Company reserves the right to delete or change any username or password at
any time, for any reason or for no reason at all.
INDEMNIFICATION
Without limiting the generality or effect of other provisions of this Agreement, as a condition of use of the
Service, you agree to indemnify, hold harmless, and defend the Company and its parents, subsidiaries, affiliates,
licensors, suppliers and their officers, directors, affiliates, subcontractors, agents and employees (collectively,
"Indemnified Parties" and each, individually, an "Indemnified Party") against all costs, expenses, liabilities and
damages (including reasonable attorney's fees) incurred by any Indemnified Party in connection with any third party
claims arising out of: (i) your failure to comply with any applicable laws and regulations; (ii) your breach of any
of its obligations set forth in this Agreement; and/or (iii) your use of the Service.
ELECTRONIC CONTRACTING AND NOTICES
You agree to the terms of this Agreement by clicking the "AGREE" checkbox. You agree that we may send to you in
electronic form any privacy or other notices, disclosures, reports, documents, communications or other records
regarding the services (collectively, "Notices"). The Company can send you electronic Notices (1) to the e-mail
address that you provided during registration, or (2) by posting the Notice on the Service or otherwise through our
site. The delivery of any Notice from the Company is effective when sent by us, regardless of whether you read the
Notice when you receive it or whether you actually receive the delivery. You can withdraw your consent to
receive Notices electronically by canceling or discontinuing your use of the Service.
NOTICE OF PRIVACY PRACTICES
The HIPAA Notice of Privacy Practices is available below. The Notice of Privacy Practices applies to physicians and
other healthcare professionals you choose to communicate with using the Service, unless a healthcare provider and
service vendor has adopted and/or furnished you with its own Notice of Privacy Practices. By clicking "AGREE", you
acknowledge receipt of the applicable Notice of Privacy Practices and agree to its terms and conditions. In
addition, by clicking the "AGREE" button, you are authorizing to release your contact information to the Company in
order for the Company to provide you with marketing materials promoting the Service. You may opt out of receiving
such marketing materials by contacting us at contact@laasyhealth.com.
INFORMED CONSENT
By clicking the "AGREE" button you acknowledge that you are consenting to receiving care via the Service from the
healthcare providers and service vendors you have chosen to communicate with using the Service. The scope of care
will be at the sole discretion of the healthcare providers and service vendors who are treating you, with no
guarantee of diagnosis, treatment, or prescription. The healthcare provider will determine whether or not the
condition being diagnosed and/or treated is appropriate for a telehealth encounter via the Service.
INFORMED CONSENT FOR SERVICES PERFORMED BY PHYSICIANS AND OTHER HEALTH CARE PROVIDERS VIA THE SERVICE
The Company is providing this information on behalf of the healthcare providers and service vendors whom you choose
to communicate with using the Service:
Telemedicine involves the use of electronic communications to enable healthcare providers and service vendors at
sites remote from patients to provide consultative services. Providers may include primary care practitioners,
specialists, and/or subspecialists. The information may be used for diagnosis, therapy, follow-up and/or education,
and may include live two-way audio and/or video and other materials (e.g. medical records, data from medical
devices). The communications systems used will incorporate network and software security protocols to protect the
confidentiality of patient information and will include reasonable measures to safeguard the data and to ensure its
integrity against intentional or unintentional corruption. An encounter summary may be provided to the patient
at the end of each encounter which may be kept for the patient's records and may be shared with the patient's local
primary care or other provider, as appropriate.
The anticipated benefits of telemedicine may include improved access to medical care by enabling a patient to remain
at his or her home or office while consulting a healthcare provider and service vendor, and more efficient medical
evaluation and management. The possible risks of telemedicine may include delays in medical evaluation and
consultation or treatment may occur due to deficiencies or failures of the equipment; failures in security
protocols, causing a breach of privacy of personal medical information; and lack of access to complete medical
records may result in adverse drug interactions or allergic reactions or other negative outcomes.
By clicking "AGREE," you acknowledge that you understand and agree with the following:
- I understand that telemedicine may involve electronic communication of my personal medical information to
healthcare providers and service vendors who may be located in other areas, including out of state.
- I understand that I may expect the anticipated benefits from the use of telemedicine in my care, but that no
results can be guaranteed or assured.
- I understand that I am not guaranteed that a healthcare provider and service vendor will write a prescription or
furnish treatment to me using the Service.
- I understand that my healthcare information may be shared with other individuals for treatment, payment and
healthcare operations purposes and/or as otherwise specified in the Notice of Privacy Practices.
- I understand that I may give additional express or implied consent while communicating with a healthcare
provider and service vendor while using the Service.
- I agree to the terms and conditions of Payment Authorization and Responsibility below.
Patient Consent to the Use of Telemedicine I have read and understand the information provided above, and
understand the risks and benefits of telemedicine, and by clicking "AGREE" I hereby give my informed consent to
participate in a telemedicine visit under the terms described herein.
PAYMENT RESPONSIBILITY AND CREDIT CARD AUTHORIZATION
By accepting these terms of use, you are authorizing the Company to charge your account the full amount due from you,
which collectively may include: (1) the fees established by a healthcare provider for services which you request the
healthcare provider to furnish and the healthcare provider furnishes via the Service, (2) the fees established by
the Company for the right to use the Service, and (3) any additional fees which the Company may establish from time
to time. You agree that your credit card information will be saved to your account file with the Company for future
transactions on your account. You authorize the Company to charge your credit card on file with the Company for the
full amount due. You agree that your authorization will remain in effect until you cancel it in writing and agree to
notify the Company in writing of any changes in our account information or termination of this authorization at
least 15 days in advance of the effective date of such change or termination. You certify that you are an authorized
user of the credit card on file with the Company and that you will not dispute the payment with your credit card
company for transactions corresponding to the terms indicated in this Agreement.
GOVERNING LAW; VENUE; WAIVER OF JURY TRIAL
This Agreement shall be governed by the laws of the State of Delaware without regard to its rules on conflicts or
choice of law. You and the Company each agree that to bring any action or proceeding in respect of any claim arising
out of or related to this Agreement or the transactions contemplated hereby exclusively in any state court sitting
in Oakland County or any federal court in the Eastern District of Delaware (the "Delaware Courts"), and, solely in
connection with claims arising under this Agreement or the transactions contemplated hereby that are the subject of
this Agreement, (i) irrevocably submits to the exclusive jurisdiction of the Delaware Courts, (ii) waives any
objection to laying venue in any such action or proceeding in the Delaware Courts, (iii) waives any objection that
the Delaware Courts are an inconvenient forum or do not have jurisdiction over any party. YOU AND THE COMPANY EACH
ACKNOWLEDGE AND AGREE THAT ANY CONTROVERSY WHICH MAY ARISE UNDER THIS AGREEMENT IS LIKELY TO INVOLVE COMPLICATED AND
DIFFICULT ISSUES, AND THEREFORE EACH SUCH PARTY HEREBY IRREVOCABLY AND UNCONDITIONALLY WAIVES, TO THE EXTENT
PERMITTED BY LAW AT THE TIME OF INSTITUTION OF THE APPLICABLE LITIGATION, ANY RIGHT SUCH PARTY MAY HAVE TO A TRIAL
BY JURY IN RESPECT OF ANY LITIGATION DIRECTLY OR INDIRECTLY ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE
TRANSACTIONS CONTEMPLATED BY THIS AGREEMENT.
MISCELLANEOUS
This Agreement constitutes the sole Agreement between you and the Company relating to your use and our provision of
the Service and the subject matter hereof, and no representations, statements or inducements, oral or written, not
contained in this Agreement shall bind either you or the Company. Any of the terms of this Agreement which are
determined to be invalid or unenforceable shall be ineffective to the extent of such invalidity or unenforceability,
without rendering invalid or unenforceable any of the remaining terms of this Agreement or affecting the validity or
enforceability of the Agreement as a whole. Failure to insist on performance of any of the terms of the
Agreement will not operate as a waiver of any subsequent default. No waiver by the Company of any right under
this Agreement will be deemed to be either a waiver of any other right or provision or a waiver of that same right
or provision at any other time. You may not assign, transfer or delegate your rights or obligations hereunder,
in whole or in part. This Agreement shall be binding upon and inure to the benefit of each of the parties and
the parties' respective successors and permitted assigns. This Agreement may be modified, supplemented, or
supersededby the Company at any time and the Company will notify you fo such modification.
A printed version of this Agreement and of any related notice given in electronic form shall be admissible in
judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to
the same conditions as other business documents and records originally generated and maintained in printed form.
PRIVACY POLICY
The Company is committed to ensuring that your personal information shared over the Service is protected and kept
confidential. By clicking "AGREE," you consent to the use and disclosure of personally identifiable
information as outlined in this Privacy Policy. The use and disclosure of such information may also be subject to
the practices of the healthcare providers and service vendors with whom you may interact through the Services, as
described in the Notice of Privacy Practices which is provided to you by such providers.
INFORMATION COLLECTED
Personal information or protected health information is information that includes, but is not limited to, identifying
data such as name, social security number, address, contact information, as well as information about personal
health issues submitted through the Services and credit card or other financial account information. This is
the information we aim to protect. The Company will only collect information that you voluntarily submit. The
Company intends to keep confidential personally identifiable information that identifies an individual whether or
not it relates to an individual's past, present, or future physical or mental health condition. The Company
collects information solely for the purposes of providing the Services, marketing and promoting our Services to you
and for market research data. The Company gives you the opportunity to "opt out" of receiving direct marketing
or market research information by emailing us at contact@laasyhealth.com.
The Company may use pixel tracking to record data excluding
PII and PHI
about all
non-logged in
visitors; and may maintain web logs about all visitors who use this site and interact
with the Services and we will store this information. These logs may contain IP address information, types of
operating system you use, the date and time you visited the site, and information about the type of device you use to
connect to the Services. All Web logs are stored securely and are accessible to a limited number of employees and
contractors, who have to adhere to strict guidelines regarding user data security and privacy.
NON-PERSONAL IDENTIFICATION
The Company may use technology in the aggregate as opposed to using any personally identifiable information, to
understand how our users collectively use the Service. The Company may also use non-personal information to analyze
data into useful information. This process of data mining is done in the aggregate, is non-personal, and allows the
Company to find correlations and patterns in the data.
SECURITY OF INFORMATION COLLECTED
The Company may use account information in a password-protected environment as a security measure to protect your
data. The Company uses administrative, physical and technical safeguards to protect data. The Company
maintains a data protection via safeguards such as data backup, audit controls, access controls, and some data
encryption. The Company’s Site and the Services use industry standard SSL encryption to enhance security
of electronic data transmissions. In addition, we urge you to take precautionary measures in maintaining the
integrity of your data. Please be responsible in making sure no one can see or has access to your personal
account and login/password information. If you use a public computer, e.g., at a library or a university,
always remember to log out of the Site or Services. If you use Service through your employer's computer
network or through an internet café, library or other potentially non-secure internet connection, such use is
at your own risk. It is your responsibility to check beforehand on your employer's or such other site's privacy and
security policy with respect to Internet use. The Company is not responsible for your handling, sharing,
re-sharing and/or distribution of your personal health information. Moreover, if you forward personal health
information electronically to another person on or off the Service, we are not responsible for any harm or other
consequences from third party use or re-sharing of your information.
SELF REVIEW OF DATA AND ABILITY TO DELETE YOUR ACCOUNT INFORMATION
You may request to delete any personal information and to de-authorize the collection of personal information in the
future by sending us an email at contact@laasyhealth.com.
THIRD PARTY SITES
As noted above, the Company may be a business associate of healthcare providers and service vendors under HIPAA and
we share information with healthcare providers and service vendors who provide services to individuals, and they
share information with us, for purposes related to treatment, payment and health care operations, and otherwise as
agreed or authorized by you. Additionally, the Service may contain links to other sites which are not affiliated
with the Company or the healthcare providers and service vendors you choose to communicate with using the Service.
The Company does not share your personally identifiable information with those sites (unless you specifically
authorize such sharing or it is permitted by the HIPAA Notice of Privacy Practices) and are not responsible for
their privacy procedures. The Company seeks to work with trusted partners and organizations that will adhere
to similar privacy and ethical standards. However, we encourage you to learn their particular privacy
policies.
The Company discloses personally identifiable information about you as required or permitted by law, including
complying with legal process (for example, we may disclose your information as necessary to comply with an
authorized civil, criminal or regulatory investigation). CHILDREN The Company does not knowingly permit
individuals under the age 18 to create accounts that allow access to the Service.
LaaSy Health’s SMS Terms of Service:
- LaaSy Health may SMS you with important details like reminders for appointments that you have made, information
about LaaSy Health services that you have signed up for, and awareness messages about new services that may be
available to you. Message frequency varies.
- This SMS service is OPTIONAL, and you can reply with STOP when you receive your first SMS upon account setup.
Data obtained through the short code program will not be shared with any third-parties for their marketing
reasons/purposes.
- You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message
"STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will
no longer receive SMS messages from us. If you want to join again, please email us at contact@laasyhealth.comfor us to communicate again with you.
- If you are experiencing issues with the messaging program you can reply with the keyword HELP for more
assistance, or you can get help directly at contact@laasyhealth.comor 888-522-7998.
- Carriers are not liable for delayed or undelivered messages.
- As always, message and data rates may apply for any messages sent to you from us and to us from you. You will
receive these messages periodically when you utilize the service, and as part of education and awareness
campaigns. If you have any questions about your text plan or data plan, it is best to contact your wireless
provider.
- If you have any questions regarding privacy, please read our privacy policy:
https://www.laasyhealth.com/our-policy/
GLP-1 PROGRAM
Terms and conditions
- The program includes medication and medication shipments, and initial and ongoing telehealth consultations with
personalized coaching and guidance
- Participants must complete a pre-screen assessment to qualify for the program.
- Prescriptions and doses are at the discretion of the medical provider.
- The medications offered are compounded versions of GLP-1s, not branded versions like Ozempic® or
Mounjaro®.
- The company maintains that all treatments come from state-licensed, FDA-regulated facilities.
- Patients must be between 18 and 65 years old
Pricing:
- Initial consultation is free.
- The paid program membership, including access to medication, begins when a healthcare provider writes a
prescription and communicates the care plan.
- Pricing is based on dosage amount as prescribed by your provider. If your provider changes your dosage during
your membership, your price will adjust accordingly.
- Customers are responsible for all costs associated with the products and services. Payments can be made with
credit, debit, or FSA/HSA cards.
- Customers may be eligible for reimbursement through insurance, Medicare, or Medicaid to pay for these services.
- GLP-1 injectables and oral medication kits are considered medical expenses eligible for reimbursement through
FSA and HSA accounts.
- LaaSy Health does not facilitate insurance or FSA/HSA reimbursement, customers must do that directly with their
insurance provider.
- We reserve the right to adjust pricing for future renewals with 30 days’ notice.
Cancellations:
- Customers can cancel their subscription at any time by emailing wellness@laasyhealth.com.
- Automatic renewals occur at the end of the term unless canceled before the renewal date.
- To avoid automatic renewal, customers must cancel at least three days before the applicable renewal processing
date of their subscription.
- For standard one-month plans, cancellation takes effect at the end of the membership month in which you cancel.
- There is no charge to cancel, but any outstanding balance is still due and must be settled before reactivating
the account.
- In case of cancellation due to health issues determined by a healthcare provider, further charges may be waived
with proper documentation.
- We may offer the option to pause a subscription for a specified period. If not canceled before the end of the
pause period, charging to the payment device will resume automatically.
- Upon cancellation, members will receive access to providers and prescription medication through the last day of
their paid billing cycle.
- LaaSy Health reserves the right to collect fees incurred before cancellation takes effect.
Refunds:
- We do not offer refunds for partially used subscription periods.
- No refunds are offered for previously incurred monthly membership fees.
- Unused medication cannot be returned due to regulations.
CHANGES TO THIS PRIVACY POLICY
The Company may amend its Privacy Policy in the future. In the event changes are made, the Company will post
changes on the Service's application and at other places it deems appropriate. Copyright © 2025 LaaSy Health
Solutions, LLC. All rights reserved.
HIPAA NOTICE OF PRIVACY PRACTICES
FURNISHED ON BEHALF OF YOUR HEALTHCARE PROVIDERS UTILIZING LaaSy Health
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND
HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
IF YOU HAVE ANY QUESTIONS ABOUT THIS NOTICE, PLEASE CONTACT THE HIPAA PRIVACY OFFICER
IDENTIFIED BELOW.
Your medical information is personal. Your health care provider is committed to protecting your medical information.
Your health care provider creates a record of the care and services you receive from us. Your health care provider
needs this record to provide you with care and to comply with certain legal requirements. This Notice applies to all
of the records of your care created and maintained by your health care provider who utilizes LaaSy Health’s
service.
This Notice will tell you about the ways in which your healthcare providers may use and disclose your medical
information. This Notice will also describe your rights and certain obligations we have regarding the use and
disclosure of your medical information.
Your healthcare provider is required by law to: (1) make sure that medical information that identifies you is kept
private; (2) give you this Notice of your health care provider’s legal duties and privacy practices with
respect to medical information about you; and (3) follow the terms of the Notice that is currently in effect.
HOW WE MAY USE AND DISCLOSE YOUR MEDICAL INFORMATION:
The following describes the different ways that your medical information may be used or disclosed. For clarification,
some examples are included. Not every possible use or disclosure is specifically mentioned. However, all of the ways
your health care provider is permitted to use and disclose your medical information will fit within one of these
general categories:
For Treatment.
Your healthcare provider will use medical information about you to provide you with medical treatment and services.
Your health care provider may disclose medical information about you to doctors, nurses, technicians and other
personnel who are involved in providing you medical treatment.
For Payment.
Your healthcare provider may use and disclose medical information about you so that the treatment and services you
receive may be billed to and payment may be collected from you, an insurance company or a third party. For example,
your health care provider will need to disclose information to LaaSy Health and others about treatment you will
receive or have received in order to pay your health care provider for the treatment.
For Health Care Operations.
Your healthcare provider may use and disclose medical information about you for health care operations. For example,
your healthcare providers may use medical information to review its treatment and services and to evaluate the
performance of its staff in caring for you. Your healthcare providers may also combine medical information about
many of its patients to decide what additional services it should offer, what services are not needed, and whether
certain new treatments are effective. Your healthcare providers may also disclose information to doctors, nurses,
technicians, and other personnel for review and learning purposes. Your healthcare providers may remove information
that identifies you from this set of medical information so others may use it to study healthcare and healthcare
delivery without learning the identity of the specific patients.
Appointment Reminders.
Your healthcare providers may use and disclose medical
information to contact you as
a reminder that you have an appointment for treatment or medical care.
Treatment Alternatives.
Your healthcare providers may use and disclose medical
information to tell you
about or recommend possible treatment options or alternatives that may be of interest to you.
Health-Related Benefits and Services.
Your healthcare providers may use and disclose medical information to tell you about health-related benefits or
services that may be of interest to you.
To Business Associates.
Your healthcare providers may hire third parties that may need
your PHI to perform
certain services on behalf of the healthcare providers. These third parties are business
associates of the healthcare provider. Business associates (and their subcontractors) must protect any PHI they
receive from, or create and maintain on behalf of, the healthcare providers. For example, the healthcare provider
may hire a third-party to issue invoices and collect payments.
Research.
Under certain circumstances, your healthcare providers may use and disclose
medical information
about you for research purposes. For example, a research project may involve comparing the health
and recovery of all patients who received one medication to those who received another for the same condition.
As Required By Law.
Your healthcare providers will disclose medical information about
you when required to
do so by federal, state or local law. For example, disclosure may be required by Workers’
Compensation statutes and various public health statutes in connection with required reporting of certain diseases,
child abuse and neglect, domestic violence, adverse drug reactions, etc.
To Avert a Serious Threat to Health or Safety.
Your healthcare providers may use and
disclose medical
information about you when necessary to prevent a serious threat to your health and safety or the
health and safety of the public or another person. Any disclosure, however, would only be to someone able to help
prevent the threat.
Health Oversight Activities.
Your healthcare providers may disclose medical information to a governmental or other oversight agency for
activities authorized by law. For example, disclosures of your medical information may be made in connection with
audits, investigations, inspections, and licensure renewals, etc.
Lawsuits and Disputes.
If you are involved in a lawsuit or a dispute, Your healthcare providers may use your medical information to defend
themselves or to respond to a court order.
Law Enforcement.
Your healthcare providers may release medical information about you if required by law when asked to do so by a law
enforcement official.
Coroners and Medical Examiners.
Your healthcare providers may release medical information to a coroner or medical examiner to identify a deceased
person or determine the cause of death.
Uses and Disclosures Requiring an Authorization
Other uses and disclosures of your medical information not covered by this Notice of Privacy Practices will be made
only with your written authorization. If you provide your healthcare providers such an authorization in writing to
use or disclose medical information about you, you may revoke that authorization, in writing, at any time, except to
the extent that we have acted in reliance of it. If you revoke your authorization, Your healthcare providers will no
longer use or disclose medical information about you for the reasons covered by your written authorization. The
following are examples of uses and disclosures requiring an authorization:
Psychotherapy Notes.
If your healthcare provider maintains information which qualifies as "psychotherapy notes" as defined below, your
health care provider must obtain an authorization for any use or disclosure of psychotherapy notes, except: (i) To
carry out the following treatment, payment, or health care operations: (A) Use by the originator of the
psychotherapy notes for treatment; (B) Use or disclosure by the covered entity for its own training programs in
which students, trainees, or practitioners in mental health learn under supervision to practice or improve their
skills in group, joint, family, or individual counseling; or (C) Use or disclosure by the covered entity to defend
itself in a legal action or other proceeding brought by the individual; and (ii) A use or disclosure that is
required by the Secretary of HHS to investigate or determine our compliance or permitted by law; uses and
disclosures for health oversight activities with respect to the oversight of the originator of the psychotherapy
notes; uses and disclosures about decedents; or uses and disclosures to avert a serious threat to health or safety
of a person or the public. Psychotherapy notes means notes recorded (in any medium) by a health care provider who is
a mental health professional documenting or analyzing the contents of conversation during a private counseling
session or a group, joint, or family counseling session and that are separated from the rest of the individual's
medical record. Psychotherapy notes excludes medication prescription and monitoring, counseling session start and
stop times, the modalities and frequencies of treatment furnished, results of clinical tests, and any summary of the
following items: diagnosis, functional status, the treatment plan, symptoms, prognosis, and progress to date.
Marketing.
Your healthcare provider is required by law to receive your written authorization before we use or disclose your
health information for marketing purposes, except if the communication is in the form of: (A) a face-to-face
communication made by it to you; or (B) a promotional gift of nominal value we provide. If the marketing involves
direct or indirect remuneration to your healthcare provider from a third party, the authorization must state that
such remuneration is involved. If the marketing involves financial remuneration to your healthcare provider from a
third party, the authorization must state that such remuneration is involved.
Sale of PHI.
Under no circumstances will your healthcare providers or business associates sell patient lists or your health
information to a third party without your written authorization. Such authorization must state that the disclosure
will result in remuneration to the covered entity.
YOUR RIGHTS REGARDING YOUR MEDICAL INFORMATION:
You have the following rights regarding the medical information your health care provider maintains about you:
Right to Inspect and Copy.
You should contact your provider to inspect and copy your medical information with the exception of psychotherapy
notes. To inspect and copy your medical information, you must submit your request in writing to the HIPAA Privacy
Officer. If you request a copy of the information, your healthcare provider may charge a fee for the costs of
copying, mailing or other supplies associated with your request. Your healthcare provider may deny your request to
inspect and copy in certain circumstances. If you are denied access to your medical information, you may request
that the denial be reviewed. For information regarding such a review, please contact the HIPAA Privacy Officer. If
your medical information is maintained in an electronic health record, you also have the right to request that an
electronic copy of your record be sent to you or to another individual or entity. Your health care provider may
charge you a reasonable cost-based fee limited to the labor costs associated with transmitting the electronic health
record.
Right to Amend.
If you feel that medical information your healthcare provider
has about you is
incorrect or incomplete, you may ask your health care provider to amend the information. You have
the right to request an amendment from your provider as long as the information is kept by your healthcare provider.
To request an amendment, your request must be made in writing and submitted to the HIPAA Privacy Officer. In
addition, you must provide a reason that supports your request. Your health care provider may deny your request for
an amendment if it is not in writing or does not include a reason to support the request. In addition, your health
care provider may deny your request if you ask it to amend information that: (a) was not created by your healthcare
provider; (b) is not part of the medical information kept by your healthcare provider; (c) is not part of the
information which you would be permitted to inspect and copy; or (d) is accurate and complete.
Right to an Accounting of Disclosures.
You have the right to request an
“accounting of
disclosures.” This is a list of the disclosures your healthcare provider has made of your
medical information. Your healthcare provider is not required to list certain disclosures, including disclosures
made for treatment, payment, and health care operations purposes or disclosures made incidental to treatment,
payment, and health care operations; however, if these disclosures were made through an electronic health record,
you have the right to request, beginning on dates established by law or regulation, an accounting for such
disclosures that were made during the previous 3 years. To request this accounting of disclosures, you must submit
your request in writing to the HIPAA Privacy Officer. Your request must state a time period which may not be longer
than six years.
Right to Request Restrictions.
You have the right to request a restriction or
limitation on the use
or disclosure your healthcare provider makes of your medical information. Your health care
provider is not required to agree to your request for a restriction, except as noted below. If your healthcare
provider does agree, your healthcare provider will comply with your request unless the information is needed to
provide you emergency treatment. Your healthcare provider is required to agree to your request for a restriction if,
except as otherwise required by law, the disclosure is to a health plan for purpose of carrying out payment or
health care operations (and is not for purposes of carrying out treatment) and the medical information pertains
solely to a health care item or service for which we have been paid out of pocket in full. To request restrictions,
you must make your request in writing to the HIPAA Privacy Officer.
Right to Request Confidential Communications.
You have the right to
request that your
healthcare provider communicate with you only in a certain manner. For example, you can ask
that we only contact you at work or by mail. To request confidential communications, you must make your request
in writing to the HIPAA Privacy Officer. Your health care provider will accommodate all reasonable requests.
Right to a Paper Copy of This Notice.
You have the right to a paper copy of this Notice. Even if you
have agreed to receive this Notice
electronically, you are still entitled to a paper copy of this Notice. You may obtain a copy of this Notice at
our website at the address listed below. To obtain a paper copy of this Notice, contact the HIPAA Privacy
Officer.
Right to Receive Notice of Discovery of a Breach of Unsecured Protected Health
Information.
Your
healthcare provider is required to notify you of any breach of unsecured
protected health information concerning you following the discovery of the breach when required by regulation.
REVISIONS TO THIS NOTICE:
Your healthcare provider reserves the right to revise this Notice. Any revised Notice will be effective for
medical information your health care provider already has about you as well as any information we receive in the
future. Your health care provider will post a copy of any revised Notice on its website. Any revised Notice will
contain on the first page, in the top right-hand corner, the effective date.
COMPLAINTS:
If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of
the Department of Health and Human Services. To file a complaint with your healthcare provider, contact:
HIPAA Privacy Officer
Care of LaaSy Health
Email: contact@laasyhealth.com
YOUR HEALTHCARE PROVIDER WILL NOT PENALIZE YOU IN ANY WAY FOR FILING A COMPLAINT.
